Temporary Customer Service Executive - Bridgwater

3 - 6 months - Administration & Business Support
Ref: 4318 Date Posted: Tuesday 14 May 2024

Element Recruitment are working with a growing business based in Bridgwater who are looking for Customer Service Executives to join them on a temporary basis with the view of moving to a permanent contract!

As a Customer Service Executive, you will be responsible for providing exceptional service to customers and ensuring their needs are met. You will be joining a fantastic team, with the opportunity to get involved with ad-hoc projects.

This role is paying £12.09 per hour, working 40 hours per week (£25,000 equivalent) 

Working hours are: 8.30am – 7pm Monday – Saturday &  Sunday 9-5 (Rota basis).

This is an office based role.

Duties:

  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Provide accurate information about products and services
  • Upsell additional products or services to customers when appropriate
  • Analyse customer needs and recommend the best solutions
  • Perform data entry tasks to update customer information in our database
  • Maintain a high level of phone etiquette and professionalism at all times

Requirements:

  • Customer Service or Contact Centre experience
  • Excellent written/verbal communication skills
  • An excellent phone manner
  • The ability to multitask and working flexibly within a team
  • A can-do attitude and want to learn

 

 

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