Team Administrator - Bath

Are you an organised, compassionate, and detail-oriented professional looking to make a real difference in patient care? My client is seeking Administrative Assistant to support services by providing exceptional administrative and customer service support.

• 9 months FTC
• £25,000 per annum
• 35 hour working week
• 4 days home working, 1 day office

Duties include:

• Handle patient, family, and professional enquiries with sensitivity and confidentiality

• Maintain accurate, up-to-date patient records and appointment details
• Provide cross-cover support to ensure smooth service delivery across teams
• Act as a key point of contact, offering excellent customer care and escalating queries when needed
• Use our patient database (Salesforce) to track pre-assessment questionnaires and liaise with patients, carers, and service providers

You will need:

• Relevant administrative experience
• Experience of using databases
• Clear understanding of the need to maintain confidentiality in all areas of work including phone conversations, written materials and computerised materials and processes
• Able to communicate with all levels of internal and external customers
• Able to work alone/able to organise own workload
• Demonstrates a “can do attitude” to work situations
• Polite, sympathetic, patient, and diplomatic. Able to get on with people and share knowledge with others

Sound like you? Apply now!