Location: Bristol (Fully office-based, 5 days per week)
Contract: Temporary, approximately 8 weeks (to assist with backlog)
Hours: 37.5 hours per week, Monday to Friday
Pay Rate: £13.50 per hour + holiday pay paid on top
About the Company
Our client is a highly regarded legal practice based in central Bristol, offering a broad range of legal services to individuals and businesses across the region. Known for their professional and approachable culture, they operate from modern offices in a central Bristol location. The firm has experienced an increased volume of client activity and requires immediate front-of-house support to maintain their high standards of service.
The Role
This is a fully office-based temporary Receptionist position covering an 8-week period to help the firm manage an exceptional backlog of client enquiries and administrative tasks. Based on reception, you will be the first point of contact for clients and visitors and play a key role in ensuring the smooth day-to-day running of the front desk.
Key Duties
Meeting and greeting clients and visitors in a professional and welcoming manner
Managing a busy switchboard and directing calls to the appropriate fee earner or department
Handling a high volume of email enquiries and responding or forwarding as appropriate
Managing meeting room bookings and preparing rooms ahead of client appointments
Processing incoming and outgoing post
Updating client records and contact information on the case management system
Providing general administrative support to fee earners and support staff as required
Assisting with scanning, filing and document management tasks
Skills & Experience Required
Previous experience in a receptionist or front-of-house role is essential as limited training can be provided due to the fast-paced environment
Confident and professional telephone manner with excellent verbal communication skills
Proficient in Microsoft Word, Excel and Outlook
Well-presented, personable and able to represent the firm to a high standard
Ability to multitask effectively in a busy environment, managing competing demands calmly
Good written communication skills for email correspondence
Prior experience in a legal or professional services environment is advantageous but not essential
Availability
The firm is looking for someone to start as soon as possible. This role is only suitable for candidates who are available immediately or on a notice period of no more than one week.