Customer Service Advisor - Bristol

Element Recruitment are working with a growing business in Keynsham who are looking for Customer Service Advisor to join their contact centre on a permanent basis.

Duties:

• Answer incoming calls and respond to customer inquiries in a professional and timely manner
• Provide accurate information about products and services
• Upsell additional products or services to customers when appropriate
• Analyse customer needs and recommend the best solutions
• Perform data entry tasks to update customer information in our database
• Maintain a high level of phone etiquette and professionalism at all times

Requirements:

• Customer Service or Contact Centre experience
• Excellent written/verbal communication skills
• An excellent phone manner
• The ability to multitask and working flexibly within a team
• A can-do attitude and want to learn

Apply now!