Customer Service Advisor (temp to perm) - Gloucester

Element Recruitment is proud to be working with a growing business that is on the lookout for enthusiastic and customer-focused individuals to join their dynamic Contact Centre team. This is a fantastic opportunity to join on a temporary basis with a strong potential to move into a permanent role.

What you’ll be doing:

• Handling incoming calls and providing first-class support to customers
• Offering accurate and helpful information about the company’s products and services
• Identifying opportunities to upsell relevant products or services
• Understanding customer needs and recommending the best possible solutions
• Accurately updating customer records and maintaining database integrity
• Ensuring professionalism and excellent phone etiquette at all times

What we’re looking for:

• Previous experience in a Customer Service or Contact Centre environment
• Strong verbal and written communication skills
• A confident and professional phone manner
• Ability to multitask and thrive in a fast-paced, team-oriented setting
• A positive, can-do attitude and eagerness to learn and develop

If you're passionate about delivering great service and want to be part of a growing team, we want to hear from you.