Case Handler - Bristol

£30,000 - £32,000 - Administration & Business Support
Ref: 4429 Date Posted: Thursday 11 Jul 2024


Element Recruitment are working with a professional services firm in Bristol who are looking for a Case Handler to join them on a permanent basis. If you have fantastic customer service and administration skills and would like to develop your skills in a progressive and knowledgeable team, this could be the perfect role for you!

Job Duties:

  • Creating cases on the software and diary system
  • Communicate with clients, third parties and team members
  • Adhere to all regulatory and legislation standards
  • Respond to email and phone queries from clients
  • Compile regular and ad hoc formal updates and reports to the team and wider business
  • Ensure good levels of client liaison at all times

Job Requirements:

  • Resilience to work under pressure and excellent prioritisation skills
  • Excellent communication and inter-personal skills
  • Fluency in all Microsoft packages
  • Strong research, analytical, and reporting skills

This role is paying £30,000 - £32,000 and it is an office based position, moving to hybrid once settled into the role. 

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