Element Recruitment are working with a professional services firm in Bristol who are looking for a Case Handler to join them on a permanent basis. If you have fantastic customer service and administration skills and would like to develop your skills in a progressive and knowledgeable team, this could be the perfect role for you!

Job Duties:

• Creating cases on the software and diary system
• Communicate with clients, third parties and team members
• Adhere to all regulatory and legislation standards
• Respond to email and phone queries from clients
• Compile regular and ad hoc formal updates and reports to the team and wider business
• Ensure good levels of client liaison at all times

Job Requirements:

• Resilience to work under pressure and excellent prioritisation skills
• Excellent communication and inter-personal skills
• Fluency in all Microsoft packages
• Strong research, analytical, and reporting skills

This role is paying £30,000 - £32,000 and it is an office based position, moving to hybrid once settled into the role.