Branch & Office Manager - North Somerset

Element Recruitment are working with a well-established and market leading estate agency on their search for a Branch & Office Manager to lead the daily operations of their busy office. This role is ideal for someone who enjoys managing a team, running an organised office, and delivering an outstanding customer service while remaining involved in the property process.

You will work closely with the Senior Leadership Team, playing a key role in ensuring the office runs efficiently, the team performs at a high standard, and clients receive a seamless and professional service from start to finish.

The Role

As Branch & Office Manager, you will be responsible for the overall running of the office, supporting the team, and maintaining high operational standards.

Your responsibilities will include:

• Managing the day-to-day operations of the branch
• Leading, motivating and supporting a small office team
• Ensuring excellent customer service is delivered to vendors and buyers
• Overseeing property listings, marketing and viewings
• Supporting with valuations, negotiations and sales progression when required
• Maintaining compliance and professional standards across the branch
• Monitoring performance and ensuring the team is organised and productive
• Keeping up to date with the local property market and competitor activity

About you:

• Previous estate agency experience (essential)
• Experience in a senior negotiator, assistant manager, or branch manager role
• Strong leadership and organisational skills
• Excellent communication and client relationship skills
• Professional, proactive and service-driven approach
• Ability to manage a team and maintain high standards within the office

Strong potential for commission with an OTE of up to £70,000

If you are an experienced estate agent looking to step into a branch leadership role with greater operational responsibility, we’d love to hear from you.