Direct Debit Assistant - Stroud

Temporary Industry - Accountancy / Finance
Ref: 1725 Date Posted: Thursday 08 Aug 2019
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Welcoming and hardworking payments team is seeking a Direct Debit assistant on a temporary basis to support with an upcoming project. If you have good attention detail and flare for customer service this role is for you! You will gain experience in a fast moving finance team and exposure to multiple finance systems. 

The role will involve:

  • Ensuring the processing of Direct Debit payments and instructions is completed in compliance with BACS Regulations and to agreed timescales
  • Reviewing DD correspondence to ensure accuracy and completeness
  • Managing a queue of work items to agreed timelines. The work items will include customer queries, queries from other departments, and account maintenance tasks.
  • Contributing to continuous improvement initiatives and projects within the finance team and the wider company
  • Providing ad hoc support to other finance teams as required

You will be:

  • Enthusiastic and reliable
  • Excellent communication skills
  • Experience in customer service 
  • Finance experience is desirable, but not essential
  • High level of numeracy and accuracy

The role is due to start on 02nd September and would finish in December. 

Should this be of interest then please get in touch with Hara Duberley on 01452 937089.