Customer Service and Sales Advisor - Bristol

Administration & Business Support
Ref: 3191 Date Posted: Thursday 23 Jun 2022
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Are you experienced within customer service? Are you looking to take the next step in your career? 

Element Recruitment are working with a leading healthcare provider who are looking for Customer Service and Sales advisor to join their growing team!

In this newly created function, you will be delivering fantastic customer service whilst discussing a range of products.

Salary: £22,000 - £24,000

With a fantastic benefits package and a yearly bonus of up to 15%!

Based in North Bristol. 

Key responsibilities:

  • Handle customer queries via telephone to resolve queries in line with company policy and procedures.
  • Delivering outstanding customer service through excellent communication skills and a polite and friendly telephone manner.
  • Sales focused with a proactive, customer centric attitude, working towards meeting sales and customer service targets and key performance indicators
  • Ability to build and maintain positive relationships with customers and internal colleagues.

About you:

  • Previous experience of working in a customer services environment with the ability to demonstrate strong customer focus skills. Previous Contact Centre experience is desirable
  • Strong verbal, written and communication skills
  • Ability to handle telephone calls with knowledge, confidence, maturity and tact at all times.
  • Ability to manage own performance in line with key performance metrics and good customer outcomes

Get in touch with Jess Martin on 07467 478 433 for more information or apply directly. 

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