Customer Service Advisor - Bristol

Administration & Business Support
Ref: 2792 Date Posted: Monday 22 Nov 2021
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Are you passionate about giving great customer service?

We are looking for a Customer Service Advisor to join a leading business based in North Bristol. This is a temporary position that could lead to a permanent role. 

Key Responsibilities:

  • Champion the customer throughout the business and be the first point of contact with the customer, answering calls and queries accurately and consistently
  • Maintain a polite, diligent, positive and professional attitude at all times building customer confidence
  • Assist the Head of Customer Service and the Customer Service Manager with day-to-day business and customer requirements
  • Manage customer expectations and taking ownership of queries, resolving routine non-complex issues yourself and escalating more complex issues to your Customer Services Manager of Head of Customer Services

About you:

  • Empathetic to customer’s needs
  • Calm and understanding
  • Organised and effective at managing their time
  • Able to communicate clearly and effectively with customers and colleagues

Please apply directly or get in touch with Zoe Hester on 07467 478 432 or zoe.hester@element-recruitment.co.uk